When Russ took our rug that sits under our dining room table, it was FILTHY! Between my three boys, they had managed to get nearly every square inch dirty; but we turned it over to Russ and Rug Rehab, and it came back just like new!! No more stains, no more dirt ground into the rug, making it appear dingy...simply wonderful work done with a professional touch! A HUGE THANKS to Russ and Rug Rehab for their terrific work on a rug I thought was a "lost cause".